See what our customers have to say . . .
When our reputation is on the line, and security and safety for our customer is paramount; The only door we choose is Chase Doors. The Proline and Durulite 200 doors are the best impact doors at making us as installer / craftsmen look good.
We have always been pleased with Chase doors, starting with initial response, price, delivery and quality of product is unmatched in this industry.
Always a good experience with the help of Chase Doors customer service, who are always helpful and quick to respond. It is very much appreciated.
Chase is easy to do business with:
Quotations are quickly addressed and competitive in pricing.
I order what I need.
Chase makes it correctly the first time, ships it promptly.
In the rare case there is a problem they stand behind the product. (One problem in 20 years of sales which was loose center line weather strip on a huge pair of Duralite industrial doors.)
What more can you ask for in a factory! Keep up the good work.
Excellent communication and help from sales representative.
I have used Chase before and had good consistent results.
A great quality, old school company. I have been doing business with them for the past 25 years.
Been a customer for over 20 years.
Your customer service personnel are excellent people to work with. They are always prompt to respond to quotations and any problems that very seldom occur.
We had a very courteous sales person who will always call on your needs.
Your sales rep is great to work with. She gets back to you really fast.
Friendly customer service, sliding fire door was received on time and was easy to install.
I was impressed by the customer service. We had many questions that required some research and creative thinking. I was happy that we were able to consistently make progress finding a solution to our issue. I was also pleased that the parts, though special ordered, did not have an exceptionally long lead time.
Good customer service and follow up on help when needed.
Chase Doors is very good at what they do, from the ease of getting quotes to purchasing the actual product, everything was seamless and customer service is a joy to work with. I would highly recommend Chase to all of our contractors.
We used a different brand of impact door for years on other projects. Once we installed our first pair of Chase Doors, we were sold. The door is so much superior in looks, quality, and durability that we don't even take prices now from anyone else.
The customer service rep was very, very helpful in guiding me through the process so I ordered the correct product. Thanks very much.
The customer service rep did a wonderful job as my contact.
Great service all around.
My experience with Chase Doors has been nothing but positive. My representative is very knowledgeable, always available to answer any questions & always gets my quotes back to me right away. My orders always ship on time & I have never had a complaint from any customer who has bought these doors.
We have enjoyed working with our customer service rep to establish the Traffic Door needed for our facility. Very knowledgeable & courteous. Thank you Chase Doors! :-)
We are very happy with the service.
The quality of the doors impressed my customer, and your excellent customer service impressed me.
I personally have had nothing short of great service from the start of ordering through the delivery of the product. There is always a reminder sent out if past 30 days to let you know that the specific order you requested pricing for has not been processed yet, and also following the delivery schedule rather than dropping shipment to invoice immediately. Our sales representative is very good at the service, and communication from a Contractor standpoint.
Friendly yet professional service.
It's always a pleasure doing business with Chase. They are always kind and friendly, very helpful even if they don't carry what I'm looking for. Quality is always there and quick delivery is always a plus.
I found my sales rep to be very quick to respond, pricing was very competitive the information flow during the order process was very good.
We are a Door Company and deal with a lot of door manufacturers and I am personally impressed of how complete Chase doors are. They think of everything, nothing was missing. A missing component could become a job lost, in the field. But with Chase it is a peace of mind plus the timely and good purchase experience with their customer services.
We have used Chase Doors for a lot of years the most important factor to us is quality.
I have been a customer of Chase for quite a few years. Quality, price and service have always been very good which is why I remain a customer. Customer service is always available to help me out.
The customer service folks at Chase are very helpful and informative.They keep you posted on your order so that you don't have to call to follow up.
Good door at a reasonable price.
Our customer put us in a bind with a last minute project in short lead time - Chase Doors helped us work through vague requirement specifications helping to clarify product requirements and delivery.
We initially contacted a local door and dock company looking for some type of rollup door. Everything they were quoting was cost prohibitive. Our application doesn't require a door that opens quickly or has any automatic features. What we purchased from you is perfect for our application. We expect to operate this door 3-4 times per shift therefore speed isn't an issue. I did an internet search an found your company. After a phone call to your customer service representative, I had a quote within an hour and placed an order. We've installed the door and are pleased with the quality of your product.
Very happy with everything, hardware pack was complete and organized, doors were dead-on!
Your sales department was very helpful and expedited the time sensitive replacement door order quickly.
Customer service has good knowledge of the products, respond quickly and is friendly.
I purchased this door to replace an existing Chase Door at Stephen F. Austin University. The door fit perfectly in the existing frame, was very easy to install and we are very satisfied. Customer Service was very professional, courteous and had flawless service.
Chase Doors continues to offer excellence in providing reliable, industrial duty doors for our refrigeration temperature control needs. We work in a number of high traffic areas and the Chase Doors endure tremendous impact traffic and continue to function exceptionally well. We highly recommend the service and support that Chase Doors offers to all of its customers as well as the products they produce.
Chase Doors provides a premier product with the best customer service in the industry. Chase not only meets my expectations they exceed them every time. I know that when I place an order, it will be on time and in excellent condition.
Always good service.
Chase Doors has a great selection and great products.
I did contact other door suppliers but Chase was the most prompt and had more flexibility on design.
Very good customer service!!!! Very helpful!
I have done business with you previously. Chase Durus has a very good product. Great customer service. When there was a problem, it was dealt with in a timely manner.
You make a great product and customer service is excellent.
We have bought from you before and we would recommend your product.
Our experience in using Chase Doors throughout past years has proven the effectiveness, durability, and value of Chase impact doors in our operations. Chase Doors are specified for all of our walk-in coolers for temperature maintenance, and area separation, in all of our new facilities and existing facility renovations. We will continue what has been a most successful utilization of a great product.
Your customer service was very helpful when I needed to change the quote, and the order was shipped very quickly. I was very pleased with the service thank you.
Working with Chase has been a good experience so far.
The fit and finish of the product was great. The installation instructions were easy to follow. The whole project went easier than we had expected. Great product.
I have been very satisfied with the service that has been provided. I have been extremely happy with the quick service and response by the sales rep. She has been the best sale rep and has turned me away from my previous supplier of many years. Your product comes in when it is supposed to and my customers are extremely happy with the product.
This project had to be quoted several times. Openings were constantly being added/deleted/changed. My contact person was extremely easy to work with.
I really like the product.
Fantastic doors easy to install priced very competitively and salesman was excellent! He was on site within hours of first contact.
Excellent doors for food processing facilities where product is brought through on carts. Where some doors may not have lasted a year or two, these doors after 6 years are only needing new weather strip and window glass to look new again. Only one door with the heaviest use needed new roller assemblies. They stay clean and hold color withstanding dailey chemical cleaning.
It is nice dealing with a company that follows up on every order. I received a very detail conformation the next day after placing the order, made a couple of changes due to customers request and got the new confirmation back the next day. Order was shipped on time per the confirmation. Even with a little problem with the trucking company, your girls in the office took care of tracking the material and called at least 6 times following up that the material was delivered. Knowing that when there is a hiccup, and there always will be, it is nice to know that there is a support group on your side not leaving me in the cold to figure it out. They took care of everything right up to calling 20 minutes after the delivery was to arrive on her personal phone as it was after hours, delivery showed up at 6:00 PM due to a truck problem. Great job!
My overall experience was good as far as talking with the sales rep. He was very helpful with my order and how to measure my door for the right fit.
Turns quotes around quickly and are always very happy to work with my job requirements.
Customer service is always pleasant and responds quickly. They ensure you are purchasing the right product for your application.
Overall a wonderful experience, quality, price and customer service were all outstanding.
I would recommend Chase Doors to others.
The door itself is first quality but what really won me over was customer service. As a non-technical person, I needed some guidance with the different models. Your phone rep was very helpful in making the choice. She was very knowledgeable, patient and courteous.
If Chase can supply the product we need, we go nowhere else, they are dependable and affordable.
Customer service was very helpful.
In this particular instance delivery time was the most important factor. Of course that is after we got thru the price comparisons. This unit was purchased for resale to a contractor building a yogurt shop. Your customer service was spot on at getting us the order on time in spite of the fact that you had product that was out of stock. We substituted and kept the customer happy! Thanks.
The product was received in a timely manner. I would recommend Chase to others. The sales rep is very informative.
This is a quality strip door and bracket assembly. This is the second strip door for this particular customer and I am very impressed.
Chase Doors is easy to deal with and respond in a timely manner.
I have used Chase doors for years. They are very well built and are quality doors that will last for years.
The product was received in a timely manner and I would recommend to others. In our years of dealing with Chase Doors I have been very pleased with the service from their in house people and their products. We have been building grocery stores in North Carolina for over twenty years and have a very good working relationship with Chase Doors and look forward to the future.
Overall a wonderful experience, quality, price and customer service were all outstanding.
Sales & technical people are very professional, qualified and easy to deal with.
We have dealt with Chase for many years and would recommend their products to others.
Door was made exact to stated measurements and customer was pleased with overall quality and aesthetics of the product.
We have used Chase in the past and would use them again.
Durus doors are a great product that holds up to heavy abuse and ships with all the parts needed to install. Installation is simple and straight forward.
The product was received in a timely manner and I would recommend to others.
Overall a wonderful experience, quality, price and customer service were all outstanding.
I have been aware of Chase Doors for years as I used to sell a competitors product. The sales rep was easy to work with, responded in a timely manner and helpful.
Very helpful customer service and questions are answered promptly. Plus, I have never had any complaints about the product from my customers.
Thanks for your timely delivery of our doors and frames. The product was of the highest quality and at a good price. The fit and finish was great and made installation smooth. We look forward to future orders.
We have replaced four of our facilitys steel and wood doors with Chases double-acting traffic doors and could not be happier. The window port and ability to open the doors either way increases safety and ease of access. We have had some installed for over ten years now and they are extremely durable in a warm and wet environment; we have never even had to replace any of the gasket seals. The companys local representative made a trip to our facility to ensure we got the correct size and type for our newest installation. The order was processed quickly and the customer service staff I dealt with on the phone and via e-mail was always courteous and helpful answering questions or getting me the paperwork I needed.
Always available to follow-up on any questions and deliver a quality product.
The lady that assisted me was most cordial and she knew her product, and she went out of her way to bring up a couple of older jobs we had purchased from you and we went to work right from there. It was quick fast and easy. She was genuine and a pleasure to work with. We have used this door in the past, and it has proven to be strong and high use product. It's designed for what it is supposed to do, Traffic. The door was received right on schedule. The product was very easy to install and put together. The bottom line is the product is well structured, easy to install and put together, the end user is pleased with both the appearance and the function. It's always a pleasure to deal with a company that knows what they are talking about and has the education, knowledge, and engineered quality, to offer to the distributor, and the end user.
It is a good product at a fair price. The door lasts with rough use. It is easy to install and I would recommend Chase Doors to others.
Quality product, easy to retrofit, great customer service.
Your customer service is first class there is follow thru before the order is placed and after.
I have installed your doors for years, I liked the installation and quality. Service was great starting with estimating all the way through receipt of material on our dock. Great product. I push Chase products evry chance I get.
We are long time customers. Great friendly helpful and speedy customer service.
They make my phone call the most important phone call and take the time to help in everything that I need. The hardware was easily to install and delivery time exceeded my expectation.
Our installers said the product was easy to install. Your sales rep and is very knowledgeable on your product and is a pleasure to work with.
The product was easy to install. Very friendly and helpful customer service.
I've been dealing with Chase for 15 years. Chase has been very responsive to our needs, whether its for a quote, technical service, or warranty issues.
I appreciate that when I need pricing it is usually sent in a timely manner. My issue with freight damage was handled very easily and without problems. My rep. is very responsive to meet my requests for pricing and information. I would recommend to others.
Usually a quick turn around with good customer service. Our sales rep is good about helping with questions and problems.
Using Chase Doors for 30 years. A company with quality products, excellent customer service department, and always ready to assist with just a phone call. This is a positive attitude company with lots to offer other than just product.
I will only purchase Fib-R-Dor fiberglass doors. We have never had any issues that have not been resolved.
I have used you in the past. It is a quality product and easy to install.
Sales person was extremely helpful, the material was delivered on time. Great Job.
Sales staff was very friendly and helpful.
Everything was fine except requested freight company to call 24 hours prior to delivery and no phone call was received.
Chase Doors provide us with an excellent source for Double Acting Doors at a competitive price, which is what our customers' desire.
Chase has great products and people, making my job professional and profitable.
I have ordered doors from Chase for 10 years. Good product, reliable service and delivery every time!
Have been using Chase doors for years and I would recommend them to others.
My rep was very helpful and prompt on an order that was of highest importance. The order was filled and saved our company problems with a long standing customer.
Chase doors have been a staple in the super market and restaurant industry for years, why look for alternatives when you have the best possible options through Chase doors.
I was referred by friend in the same line of business. The great customer service made the ordering process very easy. The great quality door is custom made so you can pick and choose features and colors. You know exactly what you are getting and installation was easy.
This is the second time I had to use these doors and they are very easy to install and very durable for the intended use of them. At anytime I need to order these type of doors I will keep you in mind.
We have been using chase-saino for 30 + years.
Customer service was great and follow up was timely.
We have always used "Other" doors; from now on we will start using Chase doors thanks to sales rep who made this a real simple transaction.
Chase doors has great and helpful customer service and provides a quality and aesthetic product for my establishment. I'm very pleased with my choice in working with a great company.
The ordering process is very streamlined and the strip curtain material quality has always been good.
Great customer service. Very helpful with small, but critical details.
Your sales rep is outstanding. I hold her in the highest regard and is actually the reason I keep coming back and recommending you to others.
The door is great looking - warranty, quick response, and delivery made my project very easy.
I heard about you through a friend. Your product is good, easy to install and your customer service is great.
I needed an exterior door that can stand up to weather. Your sales rep returned all my calls and took care of every need we had. The product was easy to install. I will order from you again and recommend you.
I find your custmer service to be outstanding and professional. All my questions are answered in a timely and informative manner. The traffic door was easy to install, looks great, and I would recommend you to others.
I have used Chase Durus doors for many years. The flexible door was purchased to replace a flapper door that had been used for several years. Chase has always delivered a consistent quality product on time. It stands up to good abuse by pallet jacks and forklifts.
I have been in this business for 40 years and would absolutely recommend Chase. Chase Doors stands behind the product sold and manufacturers any size needed.
Door quality is good, replacement parts are easy to find even on some older doors.
I have used their doors in the past, they are easy to install and I would recommend them to others.
I have sold Chase products for more then 20 years.
Would highly recommend to others. Great product, excellent communication and easy to order.
Sales rep was very attentive and responsive to my inquiries and questions. She followed up in a very timely manner throughout the process.
Service and quality is very good, price is reasonable too. My customers are very happy with them.
We have been using Durus Durulite doors for a long time. Chase provides a quality product for a good price with excellent customer service.
We have been doing business with you for years. I placed the order on 8/26 and received it on 8/31! Very Good!
The representative that helped me was very helpful, knowledgeable, and a pleasure to work with! I would recommend your products to other and would use you again.